Billing Policies

We reserve the right to change these billing policies at our discretion.  Any questions should be directly to info@uvlightsolutions.com.

Use of our site constitutes customer's acceptance of our billing policy as stated below:

 

Payment Options
We accept all major credit/debit cards and Paypal. Other options are available but must be approved in advance.

General Policies
Customers are responsible for keeping all credit/debit card details and contact information current. Please email info@uvlightsolutions.com to inform us of any changes.

Payment receipts are automatically sent to the email address entered during checkout.  This order confirmation email will also contain a link to check order status and tracking information.

Credit cards are charged at the time the order is placed unless other arrangements have been made in advance.  Production may take 2-3 weeks before items ship.  If the credit/debit card is declined, we will continue to attempt to charge the card on file every days for 2 days (up to 4 times).

Fees
Invoices which remain unpaid after 30-days may be assessed a late fee of $50.00 per month.

Chargebacks: If a customer initiates a chargeback, we will assess a $100.00 processing fee for each individual chargeback.

Collections Fee: In the event an account is submitted to a third-party collections service, the client will be responsible for the full amount of the collections fees, in addition to any other fees previously assessed on the account.

Cancellations
Cancellation of an account does not dismiss outstanding invoices or the contracted commitments. At the time of cancellation, any outstanding balance must be settled. All cancelled accounts with an outstanding balance may be automatically turned over to a third-party collection service.

Billing Disputes
Customers agree to provide 30 days to attempt settlement of any billing dispute before disputing with any third-party credit/debit card company or bank. 

Refunds
Please see our refund policy HERE